Tracking order

Once your order is confirmed and shipped, you can easily track its delivery status using the tracking information provided in your shipping confirmation email.

Order Tracking Process

  1. Order Confirmation: After placing your order, you'll receive an order confirmation email with your order details
  2. Shipping Notification: When your order ships, we'll send a shipping confirmation email containing your tracking number
  3. Track Your Package: Use the tracking number from your shipping email to monitor your package's journey
  4. Delivery Updates: Track your package until it reaches your doorstep

How to Track Your Order

We recommend using the following reliable third-party tracking service to monitor your package:

17Track Package Tracking

17Track is a comprehensive package tracking platform that supports multiple carriers worldwide.

Website: https://www.17track.net/en

How to use:

  • Visit the 17Track website
  • Enter your tracking number in the search field
  • Click "Track" to view real-time package status and location
  • The platform automatically detects the carrier and provides detailed tracking history

Important Notes

  • Tracking information may take 24-48 hours to update after shipment
  • Keep your tracking number safe and easily accessible
  • For international orders, allow additional time for customs processing
  • If your tracking shows "delivered" but you haven't received your package, check with neighbors and your building's reception

Need Assistance?

If you encounter any issues with tracking your order or have questions about your shipment, please contact our customer support team at [email protected]. Include your order number and tracking information for faster assistance.